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Privacy Notice

Effective Date: 13 October 2025

 

Registered Name: Rich Newton Limited (referred to as “we”, “us”, or “our” in this notice), trading as Rich Newton Coaching.

 

We are the controller of your personal data. For more information on controllers and their responsibilities please see guidance on data protection principles, definitions, and key terms.

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If you have any questions, you can email us at: rich@richnewt.co.uk

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1. Personal data we collect

We collect and process the following types of personal data:

  • Name, address and contact details

  • Organisation or employer

  • Coaching and mentoring session notes

  • Payment information (e.g. billing details)

  • Information relating to compliments or complaints

 

We collect this information directly from you when you:

  • Make an enquiry or book a meeting

  • Fill out a form on our website

  • Purchase a service

  • Attend a coaching or mentoring session

  • Contact us by email or phone

 

2. How we use your data

We use your personal data to:

  • Provide our services to you

  • Respond to your enquiries

  • Process payments

  • Maintain business records and comply with legal obligations

  • Provide you with information updates

 

We do not use your data for marketing unless you have explicitly opted in.

 

3. Legal bases for processing

We process your personal data under the following legal bases:

  • Contractual necessity – to deliver services you have requested and maintain client records

  • Legal obligation – to comply with tax or regulatory requirements

  • Legitimate interest – to run and improve our business, in ways that don’t override your rights, including responding to enquiries

 

4. Data storage and security

We use local systems and cloud-based third-party service providers, including Apple and Microsoft, to securely store and process your data to provide our services. We take appropriate measures to protect your data from accidental loss, misuse, or unauthorised access.

 

5. Sharing your data

We do not sell, rent, or share your personal data with third parties for marketing purposes. Others we share your data with include:

  • Professional advisors including accountants, lawyers, bankers and insurers

  • Apple

  • Microsoft

  • Wix

  • Zoom

 

6. Cookies and website forms

When you use our website, we may collect limited data through:

  • Forms – when you fill in a contact or booking form

  • Cookies – small files stored on your device to enhance functionality; cookies used are those essential for the website's functionality. You may also interact with external websites, including LinkedIn, via links on this website, which may collect tracking data according to their own privacy policies

 

7. How long we keep your data

We keep personal data only as long as necessary:

  • For service delivery and payment records: up to 6 years from the end of our relationship with you, to comply with accounting and legal obligations

  • For coaching and mentoring session notes: up to 12 months from the end of our relationship with you

  • For contact enquiries: up to 12 months, unless ongoing communication is needed

 

8. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (where applicable)

  • Object to or restrict how we process your data

  • Request a copy of your data in a portable format

 

If you make a request, we must respond to you without undue delay and in any event within one month. To exercise any of these rights please contact us using the details provided above. If you have any concerns about our use of your personal data you can make a complaint to us using the contact details provided above. If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO: https://ico.org.uk

 

9. Changes to this notice

We may update this Privacy Notice occasionally. When we do, we’ll revise the “Effective Date” at the top.

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